E-Commerce Process Documentation Associate Recruiting

About the job

About the E-commerce Process Documentation Associate

We are looking for a Process Documentation Associate in Ecommerce who will be in-charge of processing good quality documents to improve the business.

We expect you to be tech-savvy and detail-oriented. You must also have strong communication skills, analytical and planning skills and problem-solving skills to effectively execute your tasks.

What we expect from you

• Designs, structures, maintains and visualizes E-commerce processes and workflows
• Distinguishes potential automation processes
• Optimizes existing processes and workflows
• Analyzes the E-commerce End-to-End processes, systems and structures with regard to working time, non-value adding activities and interfaces
• Supports in setting-up a process monitoring and process mining environment for our End-to-End processes
• Coordinates directly with End-to-End process owners and various stakeholders
• Creates documentations, plans, organizes and other related project tasks
• Other ad hoc tasks as assigned by the management

What we’re looking for

• Educational Background in Business Economics or similar
• MUST HAVE 2-3 years of experience in Business Process Documentation for an Ecommerce Setting
• Experience in Signavio
• Experience in Order-2-Cash and Claim-2-Return is a PLUS!
• Excellent verbal and written communication skills
• Highly Proficient in MS Office and Google Workspace
• Ability to write and present comprehensive reports

What you can expect from our company

• Cash Bonuses throughout the year

• Annual Merit Increase

• 6 Paid Company Holidays in a Year

• Internet (WFH) and Healthcare Allowances after 1 Month of Service

• Birthday Leave After 1 Year of Service