Admissions and Compliance Officer Hiring Now


About the job

About the role

The role of the Admissions and Compliance Officer will be to assist with the student compliance and credibility checking process, with a focus on Navitas’ Australia and UK colleges and with a view to ensuring timely processing of quality applicants while focusing on increased conversion.

Key Result Areas:

  • Conduct credibility interviews for applicants as per the tasks allotted by the Admissions and Compliance Manager.
  • To share the relevant information through the student transcripts and further recommend on the outcome.
  • Assist with obtaining any missing/additional documents from students and agents mandatory for assessment so that offer letters can be issued in a timely manner.
  • Conduct follow-up calls to students and agents as required.
  • Maintain records of the cases handled using Salesforce.
  • Update the status for each student on Salesforce to maintain transparency amongst channel members.
  • Produce reports as and when required for analysis of application status and student updates.
  • Respond to all email enquiries within 24 hours of receiving (excluding holidays/weekends)
  • Act as the point of contact for compliance processing and, where relevant, forward complete assessment to Admissions and Compliance Manager for decision, after ensuring that process is followed and complete

The person we seek will ideally have the following:

  • Graduates with approximately 2 to 3 years of work experience in study abroad or customer services and compliance.
  • Demonstrate high level of customer service orientation.
  • High proficiency in communication skills-verbal and written English.
  • Proven ability to work effectively in an internationally diversified team.
  • Proven track record of high levels of time management.
  • Experience in managing compliance, ideally with regards to university admissions.
  • Demonstrate innovative thinking and proactive work habits including attention to detail.
  • Demonstrate proven ability of record keeping, management and sophisticated reporting

What We Offer

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.

About Navitas

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.

How to apply
Please apply online by submitting your CV and Cover Letter.

Applications close on Monday 19th December 2022. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

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Successful candidates will require full working rights in Pakistan.

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