Website Khushhali Bank
- Periodical/Daily review/checking for ATM Card transactional reconciliation.
- Periodical reporting on ATM transactional reconciliation to stakeholders including F & A.
- Ensure maintenance MIS of logged calls, issue resolution & periodically report
- Coordination with relevant vendor/agent for transactional dispute resolution.
- Coordination with KBL branches, UBL ATM Operations Desk for resolution of Customer Complaints within allotted turnaround time (TATs).
- Ensure coordination & resolution of customer complaints related to ATM Cards & transactions.
- Sound knowledge of financial transactions.
- Willing to travel.
- Exhibits and upholds KMBL’s values and social performance objectives.
- Proficient in handling branch banking operations.
- Strong interpersonal and communication skills and able to work under pressure.
- Good time management skills
- Self-starter, assertive, team player, highly punctual and able to resolve conflicts without compromising on job objectives.
Qualification & Experience:
- Preferably a Master’s degree or equivalent in finance or a related field.
- At least 1 year’s banking experience (preferably in IT Operations). Project Management experience is an added advantage.
- Proficient in MS Office Suite.
Company: Khushhali Bank
Vacancy Type: Full Time
Job Functions: Client Services & Customer Support
Job Location: Rawalpindi, Punjab
Application Deadline: N/A