Thursday , March 23 2023

Associate Analyst Hiring Near Me

Website Dawlance

About the job

  • Leverage and analyze existing VOC processes and identify insights related to opportunities and gaps within the customer experience.
  • Should be able to independently clean & analyze data coming from internal and external sources.
  • Analyze and report data from social listening (BrandWatch, social media), all centre, website, marketplace, Google Analytics, and present insights onto how our consumers and markets behave.
  • Establish and manage insights dashboards to visualize large set of data through analytics tools and 3P partner that facilitate a deep understanding of consumer behaviours.
  • Should be able to review research reports and fetch actionable insights and present it to the top management with visualization and storytelling.
  • Work closely with market research agencies for conducting best in class research while managing research projects, contributing to the data analysis, and reporting.
  • Support the research lead in development of insights and recommended strategy for retail channels, brand and communication, product development roadmap and customer care strategy in light of customer voice.
  • Collaborate with and provide inputs to Customer Care leadership team to identify opportunities to improve customer experiences.


  • BBA/ MBA (Marketing)
  • M.A Social Sciences


  • 2 years of experience in data analytics and market research. Preferably from quantitative side of research
  • Experience and familiarity with UX/ UI research
  • Demonstrated passion for Customer Experience


  • Critical thinker with problem solving attitude
  • Ability to think creatively and innovatively
  • High analytical skills to forecast and identify trends and challenges through working with extensive data
  • Familiarity with digital research methodologies
  • Be a good listener, able to respond to results and consumer research
  • Well organized and attentive to detail.
  • Great communication skills and collaborative attitude.
  • Familiarity with quantitative data dashboards (Power BI)
  • Have good presentation skills
  • Consumer Empathy

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