Telesales Specialist Careers Near Me

About the job

Responsibilities:

· Receiving Calls for Solar PV System’s inquiries and make a data base for customers.

· Initiating Solar PV System sales with potential customers over the phone.

· Gathering and documenting customer information, payment methods, purchases, and reactions to products.

· Keeping up to date on all products and informing customers of new products.

· Answering customers’ questions on the products.

· Meeting sales quotas.

· Contact potential or existing customers to inform them about a new product or service

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Keep records of calls and sales and note useful information

Requirements:

· Excellent communication skills.

· Creative thinking skills.

· Ability to learn about products and services and describe/explain them to prospects

· The patience and ability to engage customers in conversation.

· Good sales ability.

· Working knowledge of relevant computer software specially Microsoft Excel.

· Excellent interpersonal and problem-solving skills.

· The ability to handle rejection and stress in soliciting customers.